How to Use Our Rewards Program to Get Discounts and Other Perks

Did you know you could earn reward points every time you shop with NorthWood Distributing? It’s easy to sign up for an account to start earning points! Reward points can be redeemed for discounts as well as other fun perks. We want to make sure all our customers know how to use the program, so here’s a quick tutorial that will explain everything you need to know about earning and using points. 

How to Make an Account

The first step in getting reward points is to create an account on our website, NorthWoodCandleSupply.com. Simply click the My Account button at the top of the page, then click Create Your Account.

On the next screen, enter your name as well as the email address and password that you want to use while shopping with us. Finally, click Create My Account. Please write down or remember your login details so you can successfully sign in each time you shop. 

Earning Reward Points 

One of the best things about our rewards program is that there are several ways to earn points. These include: 

  • Signing up for our rewards program: 200 points 
  • Liking us on Facebook: 100 points
  • Placing an order: 1 point for every $1 spent! 
  • Celebrating a birthday: 200 points

When placing an order, please remember that you will only earn reward points if you are logged into your account when you check out. Unfortunately, we aren’t able to issue reward points for orders that you placed without being logged into your account. We also cannot retroactively issue reward points for orders that you placed before signing up for our rewards program. 

Because your NorthWood account will automatically log out after a period of inactivity, it’s a good idea to double check that you’re logged in each time you shop with us. That way you can always earn reward points for your purchases. 

Redeeming Your Rewards  

Earning reward points is fun, but of course it’s much more enjoyable to use them! Here are the ways you can redeem your NorthWood reward points: 

 Coupons can be used towards any product on our website.  

Recovering Your NorthWood Account 

If you forget your password, simply click My Account and then click Recover Password. The screen will prompt you to enter the email address you used to create your account. Next, click Recover

After entering your email, you may need to complete a captcha, which simply requires you to check a box verifying you’re not a robot. Finally, you will receive a password recovery email that allows you to reset your password.

Once you receive your recovery email, click Reset Your Password to be taken to the password reset page on our website. Enter a new password and confirm your password, then click Reset Password. You can now log into your account using your new password. 

If you don’t receive a password reset email, make sure to check your Spam folder before contacting us for assistance. 

Unfortunately, there is not an option for recovering an account if you have forgotten the email address you used to create the account. If you happen to forget your email, please try entering your known email addresses using the Recover Password option, then checking your inboxes for an account recovery email.

Rewards program

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